1. “Print Warehouse” shall mean Print Warehouse Limited and its permitted assigns and successors, or any agents or employees of Print Warehouse as appropriate.
2. “Customer” shall mean the customer as described in this agreement, any person acting on behalf of and with the authority or apparent authority of the customer, or any person purchasing goods and services from Print Warehouse.
3. “Goods” shall mean all goods and inventory supplied by Print Warehouse to the Customer; and all charges identified in any invoice issued by Print Warehouse to the Customer, which invoices are deemed to be incorporated into and form part of this agreement; and also means all services and advice provided by Print Warehouse to the Customer and shall include without limitation the manufacture and distribution of advertising, printing and display materials including technical advice and all charges for labour, hire charges, insurance charges, freight costs, or any fee or charge associated with the supply of Goods by Print Warehouse to the Customer.
4. “Price” shall mean the cost of the Goods as agreed between Print Warehouse and the Customer in this agreement and includes all disbursements Print Warehouse pays to third parties on the Customer’s behalf.

1. Any verbal or written instructions received by Print Warehouse from the Customer for the supply of Goods shall constitute an acceptance of these terms and conditions.
2. All orders received are subject to a 10% under- run or over- run. Errors and omissions excepted.
3. Confirmed orders cannot be cancelled

1. Where a quotation is given by Print Warehouse for Goods:
a. Unless otherwise agreed the quotation shall be valid for 21 days from the date of issue; and
b. The quotation shall be exclusive of goods and services tax unless stated otherwise.
2. Print Warehouse reserves the right to alter the quotation at any time:
a. Because of circumstances beyond its control; and
b. The Customer varies its original requirements.
3. All quotations are subject to the availability of stock.
4. The price may be increased by the amount of any reasonable increase in the cost of supply of the Goods that is beyond the control of Print Warehouse between the date of the contract and delivery of the Goods.
5. Where Goods are required in addition to the quotation for example but without limitation artwork, film, plates, cutting formes and freight the Customer agrees to pay for the additional cost of such Goods.
6. Where no price is stated in writing or orally agreed the Goods shall be deemed to be sold at the current amount as such Goods are sold by Print Warehouse at the time of this agreement.
7. Where the Customer wishes to vary an order;
a. The Customer must submit a written request to Print Warehouse outlining the requested variation;
b. Print Warehouse must within three (3) working days, notify the Customer of any extensions to time to carry out the order, of any additional costs arising from carrying out the variation and any change to the Price;
c. The Customer has two (2) working days from receiving Print Warehouse notice to accept those matters set out in Print Warehouse’s notice;
d. If the Customer does not respond within the stipulated timeframe or specifically accepts the matters set out in Print Warehouse’s notice, then the exchange of notices shall be deemed to be an agreed variation.

1. Unless otherwise agreed, payment for Goods shall be made in full without set off or deduction either:
a. Within seven (7) days of the date of invoice; or
b. Where the Customer holds a trade account with Print Warehouse, on or before the 20th day of the month following the date of the invoice; in each case the “due date”.
2. If the Customer fails to make payment by the due date, the Customer shall pay interest on the amount outstanding at the rate of 5% per month or part month until the date that payment is made. The Customer shall pay all expenses, disbursements and costs (including legal costs on a client/solicitor basis) that are incurred by Print Warehouse in the enforcement of any rights contained in this agreement.
3. Receipt of a cheque, bill of exchange, or other negotiable instrument shall not constitute payment until such negotiable instrument is paid in full.
4. A deposit may be required in Print Warehouse’s sole discretion.
5. Print Warehouse may in its discretion allocate any payment received from the Customer towards any invoice that Print Warehouse determines and may do so at the time of receipt or at any time afterwards and on default by the Customer may reallocate any payments previously received and allocated. In the absence of any payment allocation by Print Warehouse, payment shall be deemed to be allocated in such manner as preserves the maximum value of Print Warehouse purchase money security interest in the Goods.
6. From time-to-time Print Warehouse may be asked by customers to invoice projects in advance of their timeframe. If Print Warehouse agrees to do this it is on the understanding that the amount will not be credited at all at a later date. If not used for the intended project Print Warehouse terms relating to undertaking this request is that it won’t be refunded but can be allocated to other projects or future projects.

1. If Print Warehouse has specified an anticipated delivery date, Print Warehouse will use its reasonable endeavours to arrange delivery of the Goods by that date. Print Warehouse is not liable for any failure to deliver, or for any delay.
2. Delivery shall be made at the place in New Zealand indicated in this agreement and if no place is indicated then Print Warehouse will make the Goods available at Print Warehouse’s premises for collection by the Customer. Delivery of Goods to the Customer shall be deemed completed either upon Print Warehouse delivering the Goods to the place named in the agreement or, where no place is indicated in the agreement, then upon Print Warehouse making the Goods available for collection at Print Warehouse’s premises. Upon delivery being effected at Print Warehouse’s premises the Customer shall bear all costs arising out of transportation of the Goods from Print Warehouse’s premises to the Customer (including shipping, brokerage, freight, insurance and all taxes and duties payable).
3. At the Customer’s request, Print Warehouse will take reasonable steps to obtain a quote from its usual carrier as to the cost of transporting the Goods to the Customer. If the Customer provides Print Warehouse with written acceptance of the quote during the period applicable to the quote, then the Customer is required to pay such amount either to Print Warehouse or Print Warehouse’s carrier as Print Warehouse may direct. If the Customer does not accept that quote within the applicable period then the Customer is responsible for arranging transportation of the Goods through a reputable carrier.
4. Irrespective of whether ownership and title in the Goods remains vested in Print Warehouse, risk in the Goods shall pass to the Customer upon delivery. The Customer is responsible for all insurance of all Goods from the time of delivery.
5. The Customer shall inspect the Goods upon delivery and shall within seven (7) days after delivery notify Print Warehouse in writing of any abnormalities (faults or damage) the Customer wishes to make a claim for. If the Customer does not, the Customer shall be deemed to have accepted the Goods and no returns shall be made or accepted by Print Warehouse.

1. Ownership and title in the Goods, or any proceeds from on-sale of the Goods, shall not pass to the Customer until the Customer has paid Print Warehouse in full for the Goods and has paid Print Warehouse in full for all other sums due to Print Warehouse by the Customer on any account whatsoever in accordance with this agreement.
2. If Print Warehouse supplies Goods without first obtaining payment in full for the same, then the Customer acknowledges and agrees that Print Warehouse shall be entitled at the cost in all respects of the Customer to register on the Personal Property Securities Register any security interest that Print Warehouse possesses in respect of all Goods supplied and the proceeds of on-sale of such Goods and the Customer acknowledges that Print Warehouse’s security interest survives until the Customer pays in full all sums due to Print Warehouse under this agreement.
3. The Customer acknowledges and agrees that until payment in full has been made to Print Warehouse for all of the Goods supplied:
a. Print Warehouse possesses a Purchase Money Security Interest (as that term is defined in the Personal Property Securities Act 1999 (“PPSA”) in the Goods; and
b. If the Customer on-sells the Goods prior to payment to Print Warehouse, the Customer will pay the proceeds derived from that on-sale into a separate account for the benefit and as trustee for Print Warehouse so that those proceeds remain identifiable in connection with that on-sale and the Goods.
4. If at any time Print Warehouse has sufficient cause to exercise its rights under section 109 of the PPSA, the Customer irrevocably grants Print Warehouse the right and licence to enter upon any premises where the Goods are located to remove and repossess the Goods, without notice and without liability whatsoever to the Customer, or to any person or company claiming through the Customer.
5. The Customer covenants to assist and co-operate with Print Warehouse by completing any documentation and/or providing any information as may be required by Print Warehouse in order for Print Warehouse to achieve and perfect its desired security position under the PPSA and the Customer waives any right to receive a verification statement in respect of any financing statement or financing change statement relating to the security interest under the PPSA.
6. Nothing in sections 114(1)(a), 117(1), 133 and 134 of the PPSA shall apply to this agreement nor shall the Customer’s rights as a debtor in sections 116, 119, 120(2), 121, 125-127, 129 and 132 of the PPSA apply to this agreement. The Customer agrees that any rights Print Warehouse has in addition to those in Part 9 of the PPSA will continue to apply.

1. The Customer agrees that Print Warehouse may exercise a general lien against any goods and services or property belonging to the Customer that is in the possession of Print Warehouse for all sums outstanding under this contract and any other contract to which the Customer and Print Warehouse are parties.
2. If the lien is not satisfied within seven (7) days of the due date Print Warehouse may, having given notice of the lien at its option either:
a. Remove such goods and services and store them in such a place and in such a manner as Print Warehouse shall think fit and proper and at the risk and expense of the Customer; or
b. Sell such goods and services or part thereof upon such terms as it shall think fit and apply the proceeds in or towards discharge of the lien and the costs of sale without being liable to any person for damage caused.

1. Unless otherwise agreed in writing, when Print Warehouse or any employees/contractors are requested to install signage, adhesive prints and other types, over existing surfaces, substrates, paint finishes etc. it can not be held responsible for any damage done to that surface on removal. While every care is taken, there can be an unknown element to what will happen on removal due to the integrity and variance in quality of the surface.
2. Print Warehouse is in the business of supplying the substrates and print media that it prints on. We are more than happy to print on supplied substrates, but only on the basis that we can not be held responsible for the spoilage of any supplied items/substrates.

1. All of the trademarks, patents, copyright, designs (including rights of drawings, calculations, models, samples, descriptions, figures, dimension specifications and the like) or other intellectual property rights (whether or not registered) in respect of the Goods (collectively “Intellectual Property”) remain Print Warehouse’s property notwithstanding the sale/supply of the Goods to the Customer. The Customer may not use, reverse engineer, remove, interfere with or alter the Intellectual Property in any way. Intellectual Property owned by Print Warehouse may not be copied, reproduced, distributed, modified, published, uploaded, posted, or transmitted in any way without Print Warehouse’s prior written consent.
2. The Customer acknowledges that it is aware that any breach of this clause 11 may result in Print Warehouse suffering damage. The Customer indemnifies Print Warehouse against all losses, damages, expenses and legal costs (including on a solicitor and client basis) that Print Warehouse may reasonably sustain or incur as a result, whether directly or indirectly, of any breach by the Customer of the provisions of this clause 11.
3. This clause 11 survives termination of this agreement.
4. The Customer may use the Goods only if paid for in full and for the purpose for which they were intended and supplied by Print Warehouse.

1. Manufacturer’s warranties may apply to the Goods.
2. Print Warehouse warrants that it is skilled and experienced and possesses the expertise needed to provide the Goods the subject of this agreement.

1. The warranties provided in clause 11 replace all other representations or warranties (statutory, expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose) and all such representations and warranties (excepting those which may not be lawfully excluded) are specifically excluded. The exclusions and the limitations contained in clause 11.2 do not apply to rights granted to the Customer under the Consumer Guarantees Act 1993, unless the Customer is acquiring the services for the purposes of a business in which case the provisions contained in the Consumer Guarantees Act 1993 shall not apply.
2. Under no circumstances will any warranty express or implied relating to the Goods extend to or include nor will Print Warehouse be liable (whether vicariously or otherwise) under the law of tort, contract or otherwise for:
a. Any loss or damage of any kind whatsoever, arising from the supply of Goods by Print Warehouse to the Customer, including consequential loss whether suffered or incurred by the Customer or another person and whether in contract or tort (including negligence) or otherwise and irrespective of whether such loss or damage arises directly or indirectly from Goods provided by Print Warehouse to the Customer;
b. Any loss of profits or savings or any indirect, special, incidental or consequential loss or damage, however caused, arising out of or in connection with the performance or non-performance of Print Warehouse and/or this agreement;
c. Damage to Goods after risk of loss passes;
d. Any loss or damage not covered by a warranty arising;
e. Any loss or damage caused by a force majeure event; or
f. Any loss or damage arising from the termination of this agreement.
3. Notwithstanding any other provision of this agreement and without prejudice, if for any reason Print Warehouse becomes liable for loss or damage that would have otherwise been excluded then its total liability to the Customer arising out of any claim for damages for any cause will be limited at Print Warehouse’s election to either the monetary amount of the value of the Goods giving rise to the claim or the actual damage or loss suffered by the Customer whichever is lesser.
4. The Customer shall indemnify Print Warehouse against all claims and loss of any kind whatsoever however caused or arising and without limiting the generality of the foregoing of this clause whether caused or arising as a result of the negligence of Print Warehouse or otherwise, brought by any person in connection with any matter, act, omission, or error by Print Warehouse its agents or employees in connection with the Goods.

1. No party to this agreement shall begin any court proceedings relating to any dispute arising out of this agreement (including any dispute as to the validity, breach or termination of this agreement or as to any claim in tort, in equity pursuant to any statute) unless that party has complied with the following paragraphs of this clause.
2. Any party who claims that a dispute has arisen under or about this agreement must give written notice to the other party specifying the nature of the dispute.
3. On receipt of the notice by the other party, the parties to this agreement:
a. Must co-operate and use their reasonable endeavours to resolve the dispute quickly;
b. Must, if they do not within seven (7) days of receiving the notice (or any further period as they may agree in writing) resolve the dispute, refer the dispute to mediation (“mediation”).
4. The mediation shall be conducted in terms of the LEADR New Zealand Inc. Standard Mediation Agreement and the mediation shall be conducted by a mediator and at a fee agreed by the parties, failing agreement between the parties, the mediator shall be selected, and the mediator’s fee shall be decided by the Chair for the time being of LEADR New Zealand Incorporated.

1. Print Warehouse may in its sole discretion terminate this agreement by written notice to the Customer if:
a. The Customer defaults in performing its obligations under this agreement and the default, if capable of being remedied, is not remedied within seven (7) days from receiving a notice specifying the default and requiring remedy; or
b. The Customer defaults in the performance of its obligations under this agreement and the default is in Print Warehouse’s reasonable opinion incapable of being remedied; or
c. The Customer commits an act of insolvency including a compromise with creditors or appoints a voluntary administrator; or if a receiver is appointed in respect of the assets of the Customer; or if an arrangement with the Customer’s creditors is made or likely to be made; or if the Customer ceases or threatens to cease carrying on business; or if the ownership or effective control of the Customer is transferred or the nature of the Customer’s business is materially altered, or the Customer is adjudicated bankrupt.
d. Termination of this agreement will not prejudice or affect the rights, remedies and claims and/or any liabilities of Print Warehouse. Print Warehouse shall have no liability or responsibility whatsoever to the Customer for any loss or damage of any kind which may result directly or indirectly from such termination of this agreement.

1. Print Warehouse may assign its rights under this agreement provided however the Customer shall not assign all or any of its rights or obligations under this Agreement without Print Warehouse’s written consent.
2. Print Warehouse shall not be liable for delay or failure to perform its obligations. Print Warehouse shall not be liable for any errors, quality defects, faults or omissions in customer supplied materials.
3. Failure by Print Warehouse to enforce any of the terms and conditions contained in this contract shall not be deemed to be a waiver of any of the rights or obligations Print Warehouse has under this contract.
4. If any provision of this contract shall be invalid, void or illegal or unenforceable the validity existence, legality and enforceability of the remaining provisions shall not be affected, prejudiced or impaired.
5. The Customer authorises Print Warehouse to collect, retain, disclose and use any information about the Customer, for the purpose of assessing the Customer’s credit worthiness, enforcing any rights under these terms and conditions or marketing any Goods provided by Print Warehouse to any other party; and where the Customer is a natural person the authorities under this clause 3.1 are authorities or consents for the purposes of the Privacy Act 1993


Updated April 2020